DIGITAL REPAIR INFRASTRUCTURE

Launch your repair platform, today - with or without repair vouchers.

Launch your own branded repair platform for your city, brand or community — or partner with fix1.today and go live in days.

10k+ repair requests handled
4.8/5 average rating
NPS 87 Winner · Bundespreis Ecodesign 2025
EU Right-to-Repair aligned · GDPR · EU-hosted
Selected references
Miele · UnternehmertumPanasonic · trendbüroBosch · Startup HarbourEuronicsDigital/McKinsey · Factory BerlinAmazon Sustainability Accelerator · Etribes · Start2 GroupCircularity · Fraunhofer IZM · SystemiqDIN · VDE · DKEZDH · Handwerkskammer BerlinWorld Economic Forum · UNITAR · CSCP · KearneyWuppertal Institut · UmweltbundesamtIFA · Reparaturstadt · E-Waste World · MoreCon24The Restart Project · Circular BerlinUNIDO, United Nations Industrial Development OrganizationMiele · UnternehmertumPanasonic · trendbüroBosch · Startup HarbourEuronicsDigital/McKinsey · Factory BerlinAmazon Sustainability Accelerator · Etribes · Start2 GroupCircularity · Fraunhofer IZM · SystemiqDIN · VDE · DKEZDH · Handwerkskammer BerlinWorld Economic Forum · UNITAR · CSCP · KearneyWuppertal Institut · UmweltbundesamtIFA · Reparaturstadt · E-Waste World · MoreCon24The Restart Project · Circular BerlinUNIDO, United Nations Industrial Development Organization
Who this is for

Two paths. One repair backbone.

For citizens

Need a repair?

Zircls is a live FixFirst-powered program that connects you with vetted local repairers. Get an instant cost estimate, find a workshop near you, and bring your favourite items back to life — often with a voucher to help cover the cost.

  • Trusted local repairers
  • Transparent pricing & AI diagnosis
  • Vouchers where available
For operators

Launching a repair platform?

Two easy paths — no engineering team required:

Partner with fix1.today — free

Join our existing live platform. Onboard your repairers, cities or community — no build required.

Launch your own branded platform

Fully white-label, with or without a voucher program. Live in ~14 days across the EU.

R2R Ready

Already running a city platform or repair community?

Get Right-to-Repair compliant with our R2R Ready module — EU obligation maps, disclosure tooling, and audit-ready evidence packs.

Make it yours

Your data, your brand, your voice.

Every citizen-facing surface can be trained on your data and dressed in your brand — from the AI voice line to the emails your customers open.

AI chat & phone, on your data

Ingest your FAQs, manuals, warranty policies and repair scripts. The AI chatbot and 24/7 phone assistant answer in your tone, in 24 languages.

Your branded website

White-label citizen portal on your own domain — your logo, colors, copy and hero content, editable without code.

Custom emails

Editable transactional & auth email templates — booking confirmations, voucher issued, claim decisions — with your brand and voice.

Custom forms

Drag-and-drop builder for intake, eligibility and voucher application forms — no code, fully localized.

What you get

Everything you need to run the platform.

From AI-agentic booking to claims, payouts and remote program management — operators get the full toolkit, and it keeps itself up to date.

Right-to-Repair compliant

Built-in R2R obligation maps, disclosures and audit-ready evidence packs.

Self-updating profiles

AI keeps repairer profiles, hours and services in sync via Google Maps and their website.

Agentic booking

AI agents handle intake, quoting and booking end-to-end, 24/7 in 24 languages.

Repairer OS

Software for repair shops to manage jobs, parts, status, payouts and customers.

Program manager cockpit

Measure impact (CO₂, waste, €), onboard repairers and support them remotely.

Customer support as a service

We run tier-1/2 support for citizens and repairers on your behalf.

Claims infrastructure

End-to-end voucher and warranty claims — submission, review, payouts, disputes.

Vouchers (optional)

Powered by Zircls — issue, distribute and redeem end-to-end.

Fully branded

Custom domain, theming and copy in 24 EU languages.

AI phone assistant

24/7 voice hotline trained on your data — books repairs and answers in your tone.

Custom emails

Branded transactional & auth email templates — booking, voucher, claim decisions.

Custom forms

Drag-and-drop builder for intake, eligibility and voucher application forms.

AI device & defect picker

Instant diagnosis and cost estimate for citizens.

Payments

Checkout, invoicing, VAT, refunds and disputes.

Integrations

Salesforce, HubSpot, ERP, DHL/DPD/UPS, SSO, webhooks.

EU-hosted

GDPR-compliant, 99.9% SLA, EU data residency.

Any product category

Works across electronics, appliances, bikes, furniture, textiles, tools and more — one platform, every repair vertical.

Built for every role

Purpose-built surfaces for citizens who need a repair, repairers, repair cafés, program managers, onboarding teams, customer service and bookkeeping.

Built for trust

Enterprise-grade by default. Designed with EU regulators in mind.

Built on compliant infrastructure.

R2R
EU-ready
EU Right-to-Repair
Compliance-ready
SOC 2
Type II
SOC 2 · Type II
On roadmap 2026
GDPR
GDPR · EU data residency
Frankfurt region
ISO 27001
ISO 27001
On roadmap 2026
Trusted by

Trusted by cities, institutions, and circular economy leaders.

From global electronics programs to local repair vouchers, FixFirst helps organizations launch, manage, and measure repair at scale.

Partnering with UNIDO on global electronics circularityUnited Nations

Partnering with UNIDO on global electronics circularity

FixFirst has been invited to contribute to the Global Electronics Management Program, led by UNIDO and funded by the Global Environment Facility. The initiative spans 16 countries and supports circular electronics systems with repair as a key lever.

Winner of the German Ecodesign Award 2025Award

Winner of the German Ecodesign Award 2025

FixFirst was awarded the Bundespreis Ecodesign, Germany's highest state honour for ecological design, by the UBA, BMUKN and IDZ. The jury recognised our practical approach to right-to-repair through AI, transparent costs, and access to professional local workshops.

Powering Berlin's first textile repair bonusBerlin

Powering Berlin's first textile repair bonus

Together with Circular Berlin, FixFirst powers the REPAIR DEAL, Berlin's first bonus scheme for textile repair. The program helps make local clothing repair easier, more accessible, and measurable.

Enabling the UK's first repair voucher programLondon

Enabling the UK's first repair voucher program

FixFirst provides the digital infrastructure for London's first repair voucher program, delivered with The Restart Project and ReLondon and funded by the North London Waste Authority.

As seen in
Press feature, Bundespreis EcodesignPress feature, Sifted
Winner · Bundespreis Ecodesign 2025

Winning Germany's highest state honour for ecological design.

Awarded by the Federal Ministry for the Environment (BMUKN), the German Environment Agency (UBA), and the International Design Center Berlin (IDZ).

"Right to repair in practice? This project shows how it could work, and makes repairs more attractive and convenient."

— Siddharth Prakash, Jury Member
Community

Make repair happen.

Spreading the word and being an active part of the repair, circularity and tech community, on stages, in panels, in classrooms, and at the workbench.

Keynotes, panels and conference stages
Mentoring founders and students in repair & circularity
Advising brands, cities and partners on circular operations
Community events, festivals and ecosystem building
Awards, institutions and international stages

Repair is infrastructure

We treat repair as a public utility for circular economies — not a returns line item.

Modular by design

One data model, multiple products. Pick what you need today, add the rest later.

EU-native, world-ready

Built for R2R, Ecodesign, DPP and the Data Act — extensible wherever repair regulation lands.

Operators in the room

Every product ships with a real shop, brand or city actively using it. No demoware.

Guides

Learn how repair programs work.

Get started

Build your repair stack on FixFirst.

Talk to our team about modules, deployment and pricing. We'll send a working demo within two business days.

No credit card · No commitment · Reply within 1 business day.

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